Shoonya’s trading platform faced a technical issue on 13th April 2023, between 9 AM to 11 AM. This blog provides a step-by-step guide to square off your discrepant positions in the FnO/MCX segment:
Note for Closure of Discrepant Trades.
If you find any discrepant FnO/MCX trades in your contract note, which you did not initiate, you are advised to close/square them off before 9:30 AM on Monday, 17th April 2023
How to Square off Positions FnO/ MCX Trade Positions on Shoonya App.
- Login to the Shoonya App with your credentials. (Ref Fig 1)
![Fig 1- Shoonya App Login.](https://blog.shoonya.com/wp-content/uploads/2023/04/16.jpg)
2. Click on the ‘Portfolio’ tab from the bottom right menu of your Dashboard. (Ref Fig 2)
![Fig 2- Shoonya App Dashboard.](https://blog.shoonya.com/wp-content/uploads/2023/04/Dashboard-1.jpg)
3. Click on ‘Positions’ to view your open positions. (Ref Fig 3)
![Fig 3- Positions on Display.](https://blog.shoonya.com/wp-content/uploads/2023/04/Portfolio-1.jpg)
4. Select the discrepant position (if any) and click on ‘square-off/close’. (Ref Fig 4)
Note– Select “NRML” in the product type to buy/sell your discrepant position
![Fig 4- Close/ Square Off Positions](https://blog.shoonya.com/wp-content/uploads/2023/04/Portfolio-2-1.jpg)
Closing Tab for Buy position (ref fig 5)
![Fig 5- Closing Tab for Buy position](https://blog.shoonya.com/wp-content/uploads/2023/04/Nifty-20Apr23-17800PE.jpg)
Closing Tab for Sell position (ref fig 6)
![](https://blog.shoonya.com/wp-content/uploads/2023/04/Nifty-20Apr23-17700PE.jpg)
Squaring Off Discrepant Open Position (ref fig 7)
![Fig 7- Squaring Off Open Position](https://blog.shoonya.com/wp-content/uploads/2023/04/Portfolio-3-1.jpg)
Submit your dispute case:
Once you have squared off your FnO/MCX discrepant trades from your account before 9:30 AM on Monday, 17th April 2023, please raise a dispute case by sharing the details of discrepancies by writing to our Risk Management Department by sending an email to [email protected].
How To Square Off FnO/MCX Trade Positions on Shoonya Web
- Login to Shoonya web- (Ref Fig 1)
![](https://blog.shoonya.com/wp-content/uploads/2023/04/005.jpg)
2. To square off your discrepant Fno/ MCX positions, click on the “Positions” tab from the top menu. (Ref Fig 2)
![](https://blog.shoonya.com/wp-content/uploads/2023/04/006.jpg)
3. As the positions are opened on the display, click the arrow icon for the discrepant FnO/MCX position. (Ref Fig 3)
![](https://blog.shoonya.com/wp-content/uploads/2023/04/007.jpg)
4. When you click on the arrow, multiple options can be seen in the pop-up menu, Click on “Exit” (Ref Fig 4)
![Fig 4- How to Select - EXIT.](https://blog.shoonya.com/wp-content/uploads/2023/04/008.jpg)
5. The respective buy/ sell window will pop up from where you can exit your position
Note- Select “NRML” in the product type to buy/ sell your discrepant position.
To Sell- (Ref Fig 5). To Buy- (Ref Fig 6)
![Fig 5- Select ‘NRML’.- Closing Window for Selling Position](https://blog.shoonya.com/wp-content/uploads/2023/04/009.jpg)
![Fig 6- Closing Window for Buying Position](https://blog.shoonya.com/wp-content/uploads/2023/04/010.jpg)
Submit your dispute case:
Once you have squared off your FnO/MCX discrepant trades from your account before 9:30 AM on Monday, 17th April 2023, please raise a dispute case by sharing the details of discrepancies by writing to our Risk Management Department by sending an email to [email protected].
How To Square Off FnO/ MCX Trade Positions on Shoonya Desktop
- Login to the Shoonya Desktop with your credentials.(Ref. Fig. 1)
![](https://blog.shoonya.com/wp-content/uploads/2023/04/01-1.jpg)
2. Click on “Trading” from the top left menu and select “PositionBook”.(Ref Fig 2)
![Fig 2- Shoonya Desktop Main Menu.](https://blog.shoonya.com/wp-content/uploads/2023/04/Old-Youtube-video-Thumbnail-15.jpg)
3. Select the discrepant positions in the Position book.(Ref. Fig 3)
![Fig 3- Discrepant positions in the Position book](https://blog.shoonya.com/wp-content/uploads/2023/04/Old-Youtube-video-Thumbnail-16.jpg)
4. Select a particular discrepant position and click Square off (Ref Fig 4); your position will be directly squared off.
![Fig. 4- Select position and click Square off.](https://blog.shoonya.com/wp-content/uploads/2023/04/Old-Youtube-video-Thumbnail-17.jpg)
The process may vary slightly depending on whether you are using Shoonya App, Shoonya Web, or the Shoonya Desktop.
Submit your dispute case:
Once you have squared off your FnO/MCX discrepant trades from your account before 9:30 AM on Monday, 17th April 2023, please raise a dispute case by sharing the details of discrepancies by writing to our Risk Management Department by sending an email to [email protected].
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Disclaimer: Investments in the securities market are subject to market risks; read all the related documents carefully before investing.