PF Claim Status: Know How to Check EPF Claim Status Online and Offline

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Many of us have heard our parents talk about scrolling through the EPFO site or discussing how to withdraw their PF amount for emergencies like marriage, home construction, etc. However, what many people struggle with is understanding the process of checking PF Claim status, be it online or offline. In today’s blog, we will explore the step-by-step procedures and alternatives available if you or your relative is looking for EPF withdrawal, making the process more accessible and understandable for everyone.

What is EPF Claim

EPF/PF claim status is a crucial update on one’s application for EPF withdrawal or transfer, offering insights into the progress of the claim process. This information helps users anticipate any potential issues or delays. The status can be checked through various online and offline methods, catering to user preferences and eligibility.

Online Methods to Check PF Claim Status

  1. Through the UAN Member Portal
  2. Through the EPFO Portal
  3. Using PF Account Number Without UAN
  4. Claim Status via the Umang App

Offline Methods to Check PF Claim Status

  1. Through SMS
  2. Through Call
  3. Through EPFO Office

Eligibility Criteria for EPF Claim in India

Individuals holding an EPF account are eligible to initiate an EPF claim under the following circumstances:

  1. After Retirement (55 years):
  • 100% of the EPF corpus can be claimed upon reaching the age of 55. Early Retirement does not qualify for claiming the entire EPF amount.
  1. One Year Before Retirement (54 years):
  • A 90% claim of the EPF amount is permissible for individuals one year prior to reaching the retirement age of 55.
  1. In Case of Unemployment:
  • A 75% claim of the EPF amount can be raised during periods of unemployment. Additionally, you can transfer the remaining 25% to a new EPF account upon reemployment.
  1. After Two Months of Unemployment:
  • 100% of the EPF account can be claimed after two months of continuous unemployment.

These eligibility criteria outline the situations in which EPF members can apply for withdrawal and the corresponding percentage of the EPF amount that can be claimed.

EPF Claim Form- Understanding Different PF Claim Forms in India 

Before we proceed to understand the EPF claim process in India and the details for each, it is necessary that you know the various EPF claim forms serve different purposes in managing your Employees’ Provident Fund.

Let us take a look at the purpose of each EPF claim form:

  1. Form 13: Transfer of EPF Fund
  • Purpose: Transfer accumulated EPF funds to a new EPF account when changing jobs.
  1. Form 14: Payment for LIC Policy
  • Purpose: Utilized for making payments towards a Life Insurance Corporation (LIC) policy.
  1. Form 31: Advance or Temporary EPF Withdrawal
  • Purpose: Raise a claim for advance or temporary withdrawal from the EPF account.
  1. Form 10 D: Pension Fund Claim
  • Purpose: Claim the pension fund if the EPF account holder is less than 58 years of age and has to leave an establishment due to physical disability.
  1. Form 20: EPF Claim by Nominee
  • Purpose: Raised by the nominee of the deceased EPF member account to claim the funds.
  1. Form 10C: Withdrawal Benefit or Scheme Certificate
  • Purpose: Used to claim withdrawal benefits or scheme certificates under the Employees’ Pension Scheme.

It is essential to gain an understanding of these EPF claim forms in order to ensure that you can effectively manage your EPF account as per your needs.

EPF Claim Process: How to Apply for PF Claim in India

Getting your EPF funds in India is quite an easy process, giving members of the Employees’ Provident Fund (EPF) scheme the ability to withdraw or transfer their money. You can select between the online and PF claim offline methods, depending on what suits you best.

Online EPF Claim Status

Ensuring the status of your PF claim online is a simple process, and there are multiple methods to do so. Here’s a detailed guide on how to check your PF claim status through various online avenues: 

Through the UAN Member Portal

  1. Log in to the UAN Member Portal using your UAN and password.
  2. From the ‘Online Services’ option on the top menu, click on ‘Track Claim Status.’
  3. The screen will display comprehensive details regarding the status of your PF claim withdrawal or transfer.

Note: Offline claimants can’t track their status on this portal; they should refer to EPFO’s official website.

Through the EPFO Portal

  1. Visit EPFO’s portal.
Step1_ Visit EPFO's portal
Step 1 – Visit EPFO’s portal

2. Click on the ‘Services‘ option from the top menu and click on ‘For Employees

Step2_ Click on the 'Services' option from the top menu and click on For Employees
Step 2 -Click on the ‘Services’ option from the top menu and click on For Employees

3. Next, click on ‘Know your Claim Status.’ You will be redirected to a new page.

Step 3- Click on Know your Claim Status
Step 3 – Click on Know your Claim Status

4. Next, “click here to get redirected to the passbook application”.

Step 4 - Click here to get redirected to passbook application
Step 4 – Click here to get redirected to passbook application

5. Enter your UAN, Password and CAPTCHA.

Step 5 - Enter your UAN, Password  and CAPTCHA.
Step 5 – Enter your UAN, Password and CAPTCHA.

6. Click on ‘Claims.’

Step 6 -  Click Claims
Step 6 – Click Claims

7. Finally, you will get all the Claims summary and Claims details on your screen.

Step 7 - Claims summary and details
Step 7 – Claims summary and details

Claim Status via the Umang App:

Employees can check if their PF transfer/withdrawal request has been processed by using the UMANG app online. For that, you need to download the UMANG app on your iOS or Android device. 

Follow these steps to find out the status of your claim:

Step 1: Download & install the UMANG app from the Play Store or App Store.

Step1 - Download & install the UMANG app
Step 1 – Download & install the UMANG app

Step 2: Log in to the UMANG app using your EPFO account. You will be presented with two options – ‘MPIN’ and ‘Login with OTP.’ Enter your existing mobile number and select your preferred option.

Step 2 - Log in to the UMANG app
Step 2 – Log in to the UMANG app

Step 3: If you choose ‘Login with OTP,’ you will receive an OTP- One-Time Password on your RMN- registered mobile number. Enter the OTP received and click ‘Login.’

Step 3 - Login with OTP
Step 3 – Login with OTP

Step 4: After entering the OTP, you will be redirected to the official EPFO portal main page within the UMANG app. 

Step 4 - Official EPFO portal
Step 4 – Official EPFO Portal

Next,  under the ‘popular services’ head, you must scroll towards the left and select ‘Register and Track Grievance.

Step 4.1 - Click Register and Track Grievance Button
Step 4.1 – Click Register and Track Grievance Button

Step 5: Under ‘Employee Centric Services,’ select ‘Track Claim.’ You will then be now redirected to a page where you can view your PF claim status.

Step 5 - Click Track claim Button
Step 5 – Click Track Claim Button

Step 6: If you have no claims, the screen will be displayed accordingly. In case you have claims, the screen will provide your claim status details, including tracking ID, claim type, claim initiation date, and current status.

Step 6 - Track Claim Status
Step 6 – Track Claim Status

Following these steps will provide details such as tracking ID, claim type, claim initiation date, and current status. Many applicants prefer online PF claim status checks due to their simplicity and quick completion, without the need for document submission. 

Check Offline PF Claim Status- Process Explained

Basic Things to keep in mind

  1. For the offline route, download the right PF claim form from the EPFO website, or you can also get one from your nearby EPFO office.
  2. Take your time filling out the form. Don’t forget to attach the necessary documents like Aadhaar, PAN, and your bank passbook.

Please note that the Aadhaar card will no longer be accepted as proof of date of birth, following a directive from the UIDAI.

  1. Submit the filled form either directly to the regional EPFO office or through your employer. Don’t forget to include a cancelled cheque or a copy of your bank passbook.
  2. You can check details about your PF claim status by checking the EPFO website or calling the toll-free number 1800118005.

By Giving a Missed Call

Employees can conveniently check their PF claim status by giving a missed call to 011-22901406 from their RMN-registered mobile number. However, it is crucial to link the mobile number with the UAN and update PAN, Aadhaar, and bank account details on the UAN portal. The call is free of charge, automatically disconnecting after two rings. Subsequently, the claim details will be sent via SMS to the registered mobile number.

By Calling EPFO Toll-Free Number

Employees have the option to inquire about their EPF withdrawal or transfer claim status by calling the EPFO 24×7 customer care number at 1800 118 005. It’s essential to have the PF Account Number or UAN on hand, as the helpline officer will request this information to check the status of the claims.

Via SMS

Checking the PF claim status is also possible through SMS. To avail of this service, employees must link their mobile number with the UAN portal and send an SMS to 7738299899. The SMS format should be ‘EPFOHO UAN LAN,’ where ‘LAN’ specifies the preferred language for receiving the details.

Please refer to the table provided for the various language choices along with their corresponding language codes:

LanguageCode
EnglishENG
PunjabiPUN
MarathiMAR
TeluguTEL
MalayalamMAL
HindiHIN
GujaratiGUJ
KannadaKAN
TamilTAM
BengaliBEN

While the EPF claim process usually takes 15 to 20 days for settlement or getting your hands on the EPF amount, the actual timeframe can vary. It depends on how you make your claim, the accuracy of the information, and how busy the EPFO office is. And remember, you can always check the status of your claim whenever you want, online or offline.

Type of PF Claim Status and What Do They Mean

EPF Withdrawal is a step-by-step process, and there are various stages of EPF claim status, which are shown on your ID when you check your EPF claim status. Here is the meaning of each:

EPF StatusMeaning
Payment under process1. The claim is currently in progress. 2. The status will transition to “Claim Settled” once the EPFO transfers funds to your bank account.
Settled1. The claim has been duly accepted and processed by the EPFO.2. The funds have either been transferred to your bank or are in the process of being transferred.
RejectedYour claim might be rejected by your current or previous employer due to various reasons, including1. Details mismatch.2. Signature mismatch.3. Failure to submit the signed claim printout within 15 days of making an online claim.To determine the cause of rejection, you can check the EPFO portal or contact the EPFO office.
Not availableThe claim is still pending for processing.

How to Cancel EPF Claim?

Cancelling an EPF claim cannot be done online. If you want to cancel your EPF claim request or your EPF withdrawal claim initiated online, you need to reach out directly to the EPFO regional office.

Conclusion

Understanding EPF claims is crucial for financial control. This comprehensive guide covers eligibility, claim forms, and processes—online and offline.

FAQs| PF Claim Status Check

How do I claim my PF amount?

You have two options to claim your PF amount: online and offline. For online, please ensure your UAN is activated and your Aadhaar and bank details are linked. For Offline, you can fill out the Composite Claim Form and submit it to the EPFO office or your employer.

How can I check my PF claim?

You can check your PF claim status online or offline. Online methods include using the UAN Member Portal, EPFO Portal, PF Account Number, or Umang App. Offline options involve sending an SMS, calling, or visiting the EPFO office.

How can I claim a full PF settlement?

You can claim full PF settlement either when you retire or after being unemployed for over two months.

Can I withdraw my 100% PF amount?

You can withdraw your entire PF amount only upon Retirement or unemployment exceeding two months. If employed or unemployed for less than two months, full withdrawal is not allowed. Partial withdrawals for specific reasons like medical emergencies, education, marriage, or home purchase are possible.

How long will EPFO take to settle the claim?

EPFO typically takes 20 days to settle a claim if the application is complete. Actual time may vary based on payment mode and verification.

Is having an Aadhaar mandatory for submitting an online EPF claim?

Indeed, an online claim requires Aadhaar for processing.

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